Refund policy

Refund Policy

At Glitter Mix Canada, we strive to ensure your satisfaction with every purchase. Please review our refund policy carefully:

  1. Final Sale:
    All sales are final and non-refundable unless a product defect is due to a manufacturer error.

  2. Returns & Exchanges:

    • Returns or exchanges for non-defective items are subject to a 20% restocking fee.
    • Items must be returned in their original, unused condition with packaging intact.

  3. Order Cancellations & Refunds:

    • Cancellations or refunds issued will incur a 5% processing fee.

  4. Defective Products:

    • If you receive a defective item, please contact us within 7 days of delivery with a photo and description of the defect.
    • We will work with you to resolve the issue promptly.

We encourage you to double-check your order details before completing your purchase. By placing an order, you agree to the terms of this refund policy.

For additional assistance, feel free to contact our support team.